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This store has earned the following certifications.
WATER RESISTANT CANDLES (MADE OF PLASTIC, NOT REAL WAX): These outdoor candles, suitable for both indoor and outdoor use, are made of waterproof resin plastic. A rubber o-ring is wrapped around the bottom cover, creating a hermetic seal, ensuring no worry about raindrops.
PACKAGE INCLUDED: The package comes with 7 cream LED candles with a warm yellow glow, 2 remote controls, and 1 manual. Powered by 2 x AA batteries (Not included) per outdoor candle. If you are not using the battery candles for a long time, please switch the candles off at the bottom to save battery life.
SMART CONTROL: The package includes 2 remote controls with a timer function. Once the timer is set, the candle comes on at the same time each day and stays on for either 2 hours, 4 hours, 6 hours, or 8 hours. The timer will cycle every 24 hours.
MULTI-PURPOSE: Enjoy the warm and romantic atmosphere created by these flameless candles without the risk of a real fire and hot wax. These flameless candles can be widely applied to birthdays, home decorations, bars, hotels, outdoor parties, holidays, garden weddings, or other occasions.
REST ASSURED QUALITY GUARANTEE: Our flameless candles have been tested before sale. If any quality problems, please feel free to get in touch with our store customer service, and we will offer you a satisfactory solution within 24 hours.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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